Do you cater for dietary requirements or allergies?
Yes we cater for special dietary requirements including gluten free (GF), dairy free (DF), vegetarian (V) and vegan (VF). We can also exclude certain ingredients such as for nut allergies.
Where do you deliver to?
We deliver all over the Mornington Peninsula and some of southeastern Melbourne.
Delivery fee starts from $5 onwards due to locations. We deliver up to 40km from Mount Martha.
We generally do not deliver over 40km from Mount Martha for small orders. Corporate orders vary.
Alternatively local pickup is also available.
What day(s) can you deliver my order?
We deliver 7 days a week (except public holidays). To ensure your delivery on a preferred date, please order as early as possible (minimum 24 hours notice and subject to availability).
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How big are the grazing boxes?
Following are our standard box sizes:
Small 18cm x 18cm x 8cm
Medium 23cm x 23cm x 8cm
Large 27cm x 38cm x 8cm
Jumbo 28cm x 58cm x 8cm
Can I customise my grazing box?
Absolutely! We can customise boxes for any occasion or taste (e.g. birthday, baby shower, Mother’s or Father’s Day) or dietary requirements. We even do cocktail boxes! Please get in touch with us via the Contact form to discuss and get a quote. Custom orders will likely need a little more time to prepare so please allow a minimum of 3 business days advance notice.
How far in advance do I need to order?
For standard grazing boxes, orders need to be confirmed & paid at least 24 hours prior to delivery or pick up. For custom or larger orders please allow a minimum of 3 business days advance notice. We can sometimes offer same day orders, but a same day surcharge of $10 applies.
When do I need to pay?
As we make our boxes fresh to order, full payment is required upon booking confirmation.
How do I pay?
We send you the payment details via a text to your mobile to avoid confusion.
We prefer direct deposit, but also offer credit card payments, which incur a 2.2% surcharge for the total of your order
How will I know delivery has been made if I am buying for someone else?
We will endeavour to message you within 1/h hour of your delivery.
Return Policy
If we supply an incorrect product, please call us on 0417 502 741 so we can correct the issue as soon as possible. Please make sure the product is unopened and intact. We will arrange for the correct product to be sent at no additional cost. Please place your order carefully as we do not exchange or refund for change of mind, individual tastes, dietary requirements or incorrect products ordered.
Privacy Policy
Peninsula Treats values the protection of your privacy, and treats your personal information with the highest levels of confidentiality. Information that you supply directly, such as through an online order, joining our database, answering surveys, entering competitions, or through general enquiries submitted via our website, email or social media, is used only to provide the best service to our customers and personal information is always stored securely. All data collected, whether directly or indirectly, is used only by Peninsula Treats and is never provided to any other party without your permission.
We will only collect or monitor any personal information about you with your consent or if its otherwise lawful to do so. The only personal information collected by us is what has been provided to or collected by us in accordance with this Privacy Policy or has been provided to us lawfully by third parties including social media platforms such as Instagram, Facebook and Google.
You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting Peninsula Treats via email at peninsulatreats@outlook.com.
